So, for those of you who know about my failed trip to Africa last year, you probably thought there would be no way anything like that would happen to me again. Ha!, I tell you. There is no limit to the amount I get screwed.
It started when at 6pm yesterday I called travelocity to check on the status of my booking. The recorded message only confirmed my trip from BOS->JFK and JFK->BOS, but not any of the flights to Thailand. I got connected to live person, and they told be the ThaiAir flight (791) from JFK to Bangkok was canceled and replaced with a new flight. Well, thanks for telling me that now! There was a new flight, but leaving too early for me to make the connection from JFK. (sound familiar yet?) Over a 4 hour period, I was on hold or getting disconnected with various agents - and with each agent I had to explain to them what the hell was going on. I finally got a half way competent agent who called ThaiAir and got my International flight booked, but the BOS->JFK flight they booked would not not get me to my Bangkok connection on time! By the time they called back ThaiAir, and they had closed for the night!
From here on in, all references to Travelocity will be referred to as, Travel-no-city. Travel-no-city told me they would have to wait until ThaiAir was open the next day to complete the flight change. I kindly reminded them it was their fault for not notifying me of the schedule change and all of this could have been avoided if they had done so. They insisted the only way to resolve this was for them to call ThaiAir tomorrow and let me know when it’s all set. You can only imagine going to bed not knowing if I have tickets to my vacation.
This morning I woke up and they attempted to call Thai air. Slight problem - we found out the Thai Air booking office closes for the weekend. They said they could only complete the booking (they only need to change the BOS->JFK flight so I get to JFK in time to catch my ThiaAir connection.)
I am going to put this in a nutshell now because this has already become a ramble: Without getting into every nitty-gritty detail, I exhausted all my options. Whatever you are thinking, I tried it! It took three hours for Travel-no-city to put me back right where we started. So, tomorrow, I am going to JFK from Logan and keep my fingers crossed the flight is not delayed at all, or it Africa Nightmare all over again.
1 response so far ↓
1 tg6675 // Mar 2, 2008 at 4:23 pm
Wow. Glad you made it as referenced in later posts! Your flight karma is put to test. Travel-no-city is not very organized!
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